Charity Auction FAQs
Question: What sets Signature Auctions apart from the competition?
1. Organizations partnering with Signature Auctions will always
deal with one of the principles in our company.
2. Signature Auctions has a huge selection of items, many of which
are exclusive to our company. We have conducted signings with almost
100 athletes and have acquired unique items that your audience will
not have seen elsewhere.
3. Signature Auctions has three decades of combined experience in
the memorabilia industry. We have the expertise at selecting the
best items to excite your specific audience.
4. Signature Auctions has a genuine desire to have you succeed in
your events and it shows in our efforts. We provide the highest
level of customer service and commitment to the charities that we
5. We personally volunteer for several charitable organizations
so we have a unique understanding of the fundraising issues that
are important to charities.
Question: How much lead-time do you need to assist with
Answer: Generally, 6-8 weeks is optimal. There
are times of the year when the auction schedule is particularly
heavy (May, June, October & November) and the calendar can fill
up rather quickly. However, in many cases, if we are contacted within
a few weeks of an event, we can still assist you.
Question: I think I’m interested in using Signature
Auctions, but I have some questions, what should I do?
Answer: If you fill out our Request Info link with
your event details, we will contact you right away to discuss any
questions that you may have. Or if you prefer, you can call us toll
free at 1-888-4-BID-UPS.
Question: If I decide to use Signature Auctions for my
event, what is my next step?
Answer: If you would like to book our services
for your next event, we have a straightforward Letter of Agreement
that we can fax or email to you. Once a representative of your company
signs it, we can get right to work on your auction.
Question: How do I know your autographed items are authentic?
Answer: Signature Auctions’ parent company,
American Legends, has conducted almost 100 signings with athletes
including Tom Seaver, Yogi Berra, Pete Rose, Johnny Bench, Duke
Snider, Jim Palmer, Walt Frazier and many more. We also stock items
from major memorabilia companies officially licensed by the professional
sports leagues. All items are guaranteed authentic and are accompanied
by a Certificate of Authenticity.
Question: How does consignment work?
Answer: There is NO RISK to you when you receive
an item on consignment. You pay for it only if it sells. If it does
not sell, you may return it to us.
Question: What is my cost for the auction items?
Answer: We will provide you in advance with the
minimum bid of each auction item. If the an item sells, your cost for that item is 80%
of its’ minimum bid.
Question: Will you work with charities in different parts
of the United States?
Answer: Signature Auctions currently serves
New York, New Jersey and Connecticut.
Question: Who is responsible for the cost of shipping?
Answer: If we are shipping the items to you as part of our Off-Location
program, you are responsible for all of the shipping charges. The
good news is that we package the items very efficiently to save
on the costs. Typically, the shipping works out to $4-$6 per item.
Question: Who is responsible for damage to the items incurred
Answer: We ship items insured via UPS, so if anything
is lost or damaged in transit to you, we would merely put in a claim
with UPS. For any items that do not sell, we suggest that you ship
them back to us in the bubble wrap and boxes that your items arrived
in and fully insure them with the shipping company that you use.
Question: If you are shipping items to our charity, when
do any unsold items need to be returned to Signature Auctions and
when do I have to pay for the items that sell?
Answer: Payment for items that sell and the return
of any unsold merchandise should commence within a week of the conclusion
of the event.
Question: What is the range of minimum bids on the auction
Answer: Generally speaking, the auction items that
we offer are in the $100 to $300 range for minimum bids. However,
for larger events (particularly galas and other upscale functions),
we provide items in the $300 - $1,000 range as well.
Question: What is the smallest amount of items that I can
receive and still utilize Signature Auctions?
Answer: If we’re shipping items to your charity,
we have a ten-item minimum. Our experience has shown that with fewer
than ten of our items, an auction does not achieve critical mass
and does not produce the desired results.
If we’re On-Location at your event, we need to bring a minimum
of 25 pieces. For every additional item that we provide, there is
a good chance we will appeal to the taste of an additional guest
leading to more revenue for your organization. Since there is no
risk to you anyway, the more we bring, the more funds you can raise.
Question: If Signature Auction attends my event and processes
the payments of my guests, what methods of payment do you accept
and when will my organization receive its’ portion of the
Answer: Signature Auctions accepts Visa, MasterCard,
American Express, Discover, checks and cash. In almost all cases,
we will be able to cut your organization a check for its’
share of the proceeds within 48 hours.
Question: What type of documentation will you provide me
with after the auction?
Answer: In the interest of transparency and accountability,
Signature Auctions will provide you with a list of each item that
sells along with the final sale price and your portion of the proceeds.
This information will be faxed or emailed to you the day after your
event or enclosed with your auction payment.
Question: What happens if more than one person wants to
buy one of your consignment items?
Answer: In many cases, we have multiples of the
same items. Just contact Signature Auctions after your event, and
if we have a multiple of the item in question, we would be glad
to drop ship it to your guest after you have secured their payment.
This is an excellent way to raise even more revenue at your event.